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Customer Experience Software

THE LEADING ENTERPRISE SURVEY SOFTWARE & TOOL

The one-stop solution for enterprises to conduct comprehensive survey research with real-time and automated survey data collection, and advanced analytics to get valuable feedback and actionable insights.

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Create, send and analyze enterprise surveys

Intelligent survey creation

Create surveys much faster using intelligent predictive survey response options generation and simple drag and drop question types using QuestionPro's robust online survey platform. Access the library of over 80 ready-made standard or advanced question types and 300+ sample survey templates along with features such as survey logic, branching and many more to create end-to-end enterprise surveys in just minutes.

Real-time survey data collection

Leverage real-time and automated survey data collection methods such as email, website embed, SMS, Mobile App, Communities, QR Code and more, to collect quick and reliable feedback using the enterprise survey tool. Furthermore, collect data on the go as all surveys are automatically mobile optimized.

Analyze survey results

Use in-built, automated and advanced survey analytics tools such as Conjoint, TURF, GAP, Trend, NPS, CSAT, CES and many more, to get real-time valuable insights and easy to interpret visual infographic reports, all using the same software. Furthermore, you can also share your reports online and export these reports to Excel, SPSS, txt, Dropbox and Google Drive.

Test the QuestionPro Online Survey experience

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How satisfied are you with the following:

70%

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Enterprise Survey Software Features

300+ free survey templates for enterprises

Head start your survey creation process by choosing from over 300+ free ready-made survey templates and reduce the time spent to create surveys from scratch. QuestionPro offers specially created survey templates which are created by domain experts from various fields and are also updated regularly, keeping in mind the changing trends and topics across all industries.

Smart survey logic and branching

Utilize east to use drag and drop online survey logic and branching to create surveys relevant to each of your respondent. QuestionPro offers multiple advanced survey logic options such as survey branching, skip logic, text piping, survey looping, and randomization to create respondent-centric surveys for enterprises and eliminates the time you would have spent on learning complex software.

Enterprise-ready business solution

QuestionPro enterprise survey software enables enterprises to get valuable insights through its powerful enterprise-grade servers and various functionalities such as advanced javascript, survey comparisons, role-based access, survey data security, importing surveys and many more. Also, leverage advanced question types such as Conjoint and maxdiff to measure the opinions of your respondents and make better business decisions for your enterprise.

Single Sign-on for enterprises

QuestionPro survey software allows safe and secure access to account across your organization on multiple machines using a single username and password through the cookie-based single sign-on feature that eliminates the hassles of managing multiple passwords. Furthermore, leverage the SSO feature in our web survey software which is compliant to the most demanding security standards and get enhanced network and application security for all your survey data.

FTP schedulers

No need to log in every time you want to send out a survey, preplan your survey research and schedule multiple surveys according to your distribution schedule using the enterprise survey software, thus saving you time and effort required to perform such mundane tasks. Set the schedule to send your surveys, import the audience database and let the software send your surveys as per your schedule. Also, get periodic reports for all your surveys using the FTP sync feature, follow up and get actionable insights using the survey software.

Powerful analytics and reports

Refine and simplify your survey response data using a suite of robust analytics such as segmentation, cross tabulation, Conjoint, NPS, CSAT, CES, text analysis and many more to get valuable insights for your enterprise. Furthermore, access easy to understand visual infographic reports, share your reports online and also be able to export them in multiple formats such as Excel, SPSS, txt, Dropbox, and Google Drive.

Mobile data collection

Leverage the specially designed app to collect online and offline survey data along with the analysis of survey responses anytime, anywhere in the business survey software. QuestionPro also offers the user to customize the user experience, native sync with Salesforce, set action alerts and capture location data. Furthermore, the mobile app is compatible with all smartphone devices and is available over Android and iOS.

24*7 global support

We ensure our customer support team is highly agile at all times and hence assure you 24*7, 365 days live global support anywhere around the globe. Speak to our customer support representative anytime through online chat, email or even a phone call. We take customer service very seriously and make sure that our customer support representative will be there to assist you and answer all your queries and concerns.

Research sample/Panel for Enterprises

Power your research with the right audience required for your research through QuestionPro’s survey samples and panels. We offer over 22 million global respondents who are profiled by various demographics and 300+ data points to suit the exclusive research needs that can provide you with high-quality data collection. Furthermore, leverage additional services such as complete fieldwork management, panel balancing, incentive management and many more to deliver the highest quality survey respondents.

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Software data security

Get enhanced security for all your survey data through enterprise survey software. QuestionPro is SSAE 16 (SOC 2) compliant, EU and Swiss SafeHarbor certified and fully GDPR compliant along with the single sign-on and standard SSL for survey data. We also make sure that the data that is stored, uploaded or hosted in HIPPA and FedRAMP compliant. Furthermore, utilize other security and control options offered by QuestionPro such as enable/disable survey data collection, create password protected market surveys, authenticate respondents via social media, keep survey timers, prevent multiple submissions using anti-Ballot box stuffing, and many more.

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Software Integration

Seamlessly integrate and synchronize with existing CRM tools like Salesforce, Microsoft Dynamics, Tableau, Caspio, Google Sheets, Hubspot and many more using the enterprise survey software. Leverage various powerful software integrations that are offered by QuestionPro, which use webhooks and API’s to maintain consistency, coherent back-end data integration and also to automate real-time data transfer to QuestionPro.

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Quantitative and Qualitative Analysis

Power your research with not just quantitative analytics such as segmentation, cross tabulation, Conjoint, NPS, CSAT, CES but also with qualitative analytics like text and sentiment analysis offered by QuestionPro enterprise survey software. Get actionable insights through sophisticated algorithms that help to categorize qualitative data automatically, without the need to read and tag each response. Analyze the textual content and understand the sentiments of your respondents when answering the surveys using powerful qualitative analytics offered by QuestionPro.

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